Home/Solutions/WhatsApp Concierge
MEET CUSTOMERS WHERE THEY ALREADY ARE

Your business, running on WhatsApp. Replies in seconds, 24/7.

Customers don't want to download your app or wait on hold. The WhatsApp Concierge handles bookings, questions, payments and follow-ups inside the chat they already have open.

98%
Open rates on WhatsApp
sec
Response time
auto
Bookings & payments in chat
24/7
Always-on availability
SEE IT IN ACTION

Every message answered in seconds

WhatsApp Business

Illustrative demo · your real deployment is tailored to your brand and systems

HOW IT WORKS

Live in four steps

1
Customer messages
The app they already use
2
AI replies in seconds
FAQs, bookings, payments
3
Done inside chat
Booked, paid, confirmed
4
Handed off if needed
To your team, with context

What's inside

Everything included in the WhatsApp Concierge

Booking Automation

Customers book appointments, tables or rooms directly in chat — confirmed instantly.

FAQ Handling

Hours, prices, availability, policies — answered immediately, every time.

Payments

Payment links delivered in-chat to close transactions without friction.

Customer Support

Routine issues resolved automatically; complex ones escalated to your team with context.

Notifications

Order updates, reminders and confirmations that customers actually read.

Marketing Automation

Broadcasts, offers and re-engagement campaigns — compliant and personalised.

+ 2 more capabilities — covered on your discovery call

Common questions

Do we need a special WhatsApp account?+

You need a WhatsApp Business account — we handle the technical setup and official API access for you.

Can customers still reach a human?+

Always. Any conversation can hand off to your team, with the full chat history visible.

Is broadcasting to customers allowed?+

Yes, within WhatsApp's rules — customers must opt in, and we build compliant flows so your number stays in good standing.

What does it cost?+

Pricing depends on conversation volumes. Book a discovery call for a clear, fixed quote.

See it working in your business

A 30-minute call. We show you a live example and tell you honestly whether it's worth it for you right now.

Book Discovery Call →Send an Enquiry