Privacy Policy

Last updated: January 2025  |  AiRK Solutions FZE, IFZA Business Park, Dubai, UAE

AiRK Solutions FZE ("AiRK", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We collect information you provide directly to us, including when you: • Fill out our contact or assessment booking form (name, company name, email address, business requirements) • Communicate with us via WhatsApp, email, or other channels • Engage with our website or services We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to: • Respond to your inquiries and schedule AI Readiness Assessments • Provide, maintain, and improve our services • Send you relevant information about our AI solutions and services (with your consent) • Analyse website usage to improve user experience • Comply with legal obligations • Protect against fraudulent or unlawful activity We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your explicit consent, except as described in this policy.

3. Data Storage and Security

Your information is stored securely using industry-standard encryption and security measures. Form submissions are processed through Formspree (a GDPR-compliant third-party service). WhatsApp communications are governed by WhatsApp's privacy policy. We retain your data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

Our website and services may use the following third-party services: • Formspree — for form submission processing • Vercel — for website hosting and analytics • WhatsApp Business — for communication • Google Analytics (if applicable) — for website analytics Each of these services has its own privacy policy governing the use of your information. We encourage you to review these policies.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data: • Right to access — request a copy of the data we hold about you • Right to rectification — request correction of inaccurate data • Right to erasure — request deletion of your personal data • Right to restrict processing — request that we limit how we use your data • Right to data portability — receive your data in a structured, machine-readable format • Right to object — object to our processing of your personal data To exercise any of these rights, contact us at hello@airksolutions.com.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include: • Essential cookies — necessary for the website to function • Analytics cookies — help us understand how visitors interact with our website • Preference cookies — remember your settings and preferences You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

7. International Data Transfers

AiRK Solutions is headquartered in Dubai, UAE, with operations in India. If you are located outside the UAE or India, your information may be transferred to and processed in these countries. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for all international data transfers.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: AiRK Solutions FZE 001-74015 IFZA Business Park, Dubai, UAE Email: hello@airksolutions.com WhatsApp: +91 9895164504
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